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Can I get a refund?

 

5th February 2020 jenny@media-street.uk

Our customers love our products, but in the instance that the final product doesn’t meet your requirements, we have two policies which we encourage you to familiarise yourself with before committing to order:

  1. If the design or print stage has already started, no refund will be possible due to already occurring costs at the Media Street end.
  2. If an error has occurred during the design/print process, the design hasn’t been sent in time or no communication has occurred between designer and customer, then we will consider a refund. If this option above apply to you, get in touch with the Media Street team on mail@media-street.co.uk
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