1. Definitions of Terminology used within this document.
1.1 ‘Media Street Ltd’ will be referred to as ‘the company’.
1.2 A ‘Client’ is a person, persons, business or organisation using any of the services provided by The Company.
1.3 A ‘Project’ refers to any work undertaken by the company on request of a client.
2.1 Payments will be made by clients in accordance with the provisions of this agreement. Clients will pay within 15 days on receipt of invoice.
2.2 If payment is not received within 15 days then we reserve the right to terminate any work we may have done without notice as well as reserving the right to charge the client a late payment fee of 10% of the initial invoice.
2.3 A 50% down payment is required on all website design services before any work can commence.
2.4 All down payments and deposits are non refundable.
2.5 All quotes are valid for up to a maximum of 15 days.
2.6 For PPC (pay per click) campaigns the client is responsible for paying the ‘click-through’ charges to the relevant search engine as well as the monthly management fee set out by the company.
2.7 Prices and pricing structure are subject to change.
3. Online Marketing
3.1 The company’s SEO (search engine optimisation) work and link building campaigns in no way guarantee that a site will reach the top of any search engines.
3.2 The company cannot be held responsible for anything adversely affecting the Client’s business operation, sales, or profitability that might be claimed is a result of a service or services offered by the company.
3.3 The company is in no way affiliated with any social networking or social media websites (e.g. Facebook and Twitter) and any payment made to the company is for time and expertise.
4. Viruses and Other Offences
4.1 You must not misuse the Website in any way by knowingly introducing viruses, Trojans, worms, logic bombs or other material, which is malicious or harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to the company’s site.
4.2 If this provision is breached then your right to use the company’s website will cease and you may be reported to the relevant law enforcement authorities.
4.3 The company will not be liable for any loss or damage caused by any viruses or other technologically harmful materials that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the company’s website.
5.1 The company does not accept any responsibility for the content of any third party websites which may be linked to either the company’s website or a client’s website.
5.2 Once a client has approved the design of a website that project is then finished, any other work the client may want done will be a separate project for an additional charge to that of the original project.
5.3 The company reserves the right to refuse or break any contract without prior notice, if it is believed the client is acting illegally.
5.4 Media Street Ltd reserve the right to terminate any contract or project at any time, without notice. In these circumstances any down payments made will be fully refunded.
6. Digital Product Refunds
6.1 Digital Product sales are final. Once a product is purchased, it is generated, emailed to the registered email address and made available for download. After the product has left our systems, it belongs to the user. We cannot track whether or not a product has been received, opened or read by the recipient and since it is a non-tangible irrevocable goods we therefore can issue no refunds for downloadable products purchased from Media Street Ltd.