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Maintenance and Support

Professional Website Support from Experts

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Media Street’s web development team are here to help you achieve your online goals and work with you to get the best out of your online presence. Whether you require a web development team for ad-hoc jobs, or regular, on-going work, we can help.

Our team support hundreds of businesses with their online success and have over a decades experience in maintaining and optimising websites. If you require further assistance with your website or would like to discuss a project you have in mind, don’t hesitate to contact us today.

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Our web development team primarily use WordPress for all new website designs and builds due to its easy navigation and wide range of features, making the maintenance of your website quick and simple. From installing the latest plugins to creating unique booking forms or calendars, we can do it all. If you require support for your WordPress website or would like to learn more about its capabilities, speak to our team today who will be happy to discuss further.

Where some new customers may work from another content management system such as Joomla or even have a custom built website, we can work with you to overcome any barriers that are preventing you from achieving the required result. With over 10 years of experience working with multiple website types and many lines of unique coding, there isn’t much we don’t know about websites, both old and new!

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Wordpress Maintenance

Full Support

When enquiring with Media Street for website maintenance, you will receive 100% support from our professional and friendly web team who can solve any problem or help to execute your requirements. The team will keep you updated via phone and email so you are aware of the progress and an estimated time of completion.

Depending on the level of detail and work required, we can action maintenance requests on the same day, with an approximate turnaround time of 24 hours. We understand that every minute of downtime is crucial to the success of your business. What’s more, it’s important to us that every client, new and current, receives the same level of support, from initial contact with our team to the end result.

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Outstanding Website Maintenance & Support

Get The Results You Require

We understand how important a fully-performing and optimised website means to you and your business, that’s why we are here to achieve just that. There is no task too big or too small for our team to help you with and we will be sure to execute it as on-time and within budget as possible. Media Street are an affordable web maintenance service and we pride ourselves on excellent client support.

All of our work will be charged at a set hourly rate and will be billed at the end of the month. For more information about our fantastic website maintenance and support services and how we can help to propel your website further, contact us today. We will work to overcome any challenges you are experiencing with your website so you can get back on track to delivering your business to your valued customers.

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What our Website Design Clients Say

We are absolutely delighted with our new website, best thing we did was going with media street! Thank you so much
Alison Potter
Media Street built our website in 2017, and have been supporting us and our site over the past 5 years, always available via email to sort out any issues and problems as they develop, and integrating contact forms and other updates as requested. I have no hesitation in recommending Media Street if you require a website built and maintained!
Tom Darrington
Fantastic service from a great team at Media Street. Everything you could want from web design, technical web services and site building and SEO with great results. A breath of fresh air compared with previous companies I have dealt with.
Graham Cary
5 Star Reviews  REVIEWS.COM
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Recent Website Maintenance and Support Work

Historical Vehicle Gathering

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Exeter Rambling Club

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Cartridges Direct UK

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All Things Composite

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Throw & Tow Ltd

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vitikit website


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Dartmouth Holiday Rentals

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iDream Solutions

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Babbles ‘n’ Giggles

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Website Maintenance and Support FAQs

How do I know if this is something I should be doing?

If you have a website built using WordPress we would recommend utilising a maintenance package to make sure that it is up to date and being regularly monitored for issues. Additionally if you are currently paying for digital marketing in any format, you will want to make sure that your website is safe and secure, otherwise this could potentially be lost, meaning money down the drain.

The first thing you want to look at is your hosting provider, to ensure that they are offering you the best security possible with regular back ups, then you can look to make sure you are keeping the website up to date and online.

Our WordPress Maintenance package is included in all Subscription Websites we build.

Why is updating plug-ins so important?

Keeping Plug-ins up up to date is incredibly important to keep your site secure. Developers are consistently updating their plug-ins to either make them more user friendly, or to fix bug issues or security breaches. If you have plug-in’s that need updating then there is now way to ensure that your website is secure. Our Maintenance package will update all plug-ins on your website, and if this causes your website to break (which can sometimes happen) then we will fix this for no additional cost.

What does the package cover?

Our WordPress Maintenance package allows us to monitor your website for malware, keep plug-ins up to date, up and downtime. When all of these aspects are being monitored and corrected it means your website will be secure and functional. Our team will work in the background to keep your website operational.

How often do I get a report?

On the 1st of each month you get an automated report detailing all the work done and changes made. It also reports your uptime, current security level and core vitals relating to the upkeep of your WordPress website.

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Faye Ellis

Faye Ellis

Head of Web Development
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