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Privacy Policy

Website Terms of Use

These terms of use govern your access to and use of our website. Please read them carefully before using the site. By using our website, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our website.

1) Who we are and how to contact us

  1. 1.1) This website (media-street.co.uk) is operated by Media Street Limited ("we", "us", "our"). We are registered in England and Wales under company number 6964414, and our registered office is at Unit 5, Merlin Business Park, Exeter, Devon, EX5 2UL.
  2. 1.2) To contact us, please email [email protected], telephone 01392 914033, or write to us at the address above.

2) Changes to these terms

  1. 2.1) We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time. The date at the top of this page tells you when these terms were last updated.

3) Accessing our website

  1. 3.1) Our website is made available free of charge.
  2. 3.2) We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our website for business and operational reasons, and we will try to give you reasonable notice of any suspension or withdrawal.
  3. 3.3) You are responsible for making all arrangements necessary for you to have access to our website, and for ensuring that all persons who access our website through your internet connection are aware of these terms and comply with them.

4) Paying invoices online

  1. 4.1) You can use our website to pay invoices for services you have agreed with us. The amounts payable, and the terms on which they are due, are set out in the relevant invoice and in any separate agreement between us; using the website to pay does not change those terms.
  2. 4.2) Card payments made through our website are processed on our behalf by Stripe. By making a payment, you also agree to Stripe's applicable terms, and you confirm that you are authorised to use the payment method you provide.
  3. 4.3) We do not collect or store your full payment card details; these are handled directly and securely by Stripe. The way we and Stripe handle your personal data is described in our Privacy Policy.
  4. 4.4) Unless we state otherwise, payments are taken in pounds sterling (GBP).
  5. 4.5) If you have a query about a payment, or you believe a payment has been taken in error, please contact us using the details in clause 15. Any refunds will be dealt with in accordance with the relevant invoice or agreement.

5) Your account

  1. 5.1) If you are given, or you create, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
  2. 5.2) We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these terms.
  3. 5.3) If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

6) Intellectual property rights

  1. 6.1) We are the owner or the licensee of all intellectual property rights in our website and in the material published on it. Those works are protected by copyright and other laws and treaties around the world. All such rights are reserved.
  2. 6.2) You may print off one copy, and may download extracts, of any page(s) from our website for your personal use, and you may draw the attention of others within your organisation to content posted on our website.
  3. 6.3) You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  4. 6.4) You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us.
  5. 6.5) "Media Street" and our logo are trademarks of Media Street Limited. You are not permitted to use them without our prior written approval.

7) Acceptable use

  1. 7.1) You may use our website only for lawful purposes. You may not:
    1. 7.1.1) use our website in any way that breaches any applicable local, national or international law or regulation;
    2. 7.1.2) use our website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
    3. 7.1.3) attempt to gain unauthorised access to our website, the server on which it is stored, or any server, computer or database connected to it;
    4. 7.1.4) knowingly transmit any data, or send or upload any material, that contains viruses, trojans, worms or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
    5. 7.1.5) access, monitor, copy, scrape or otherwise collect data from our website using any automated means without our prior written consent.
  2. 7.2) We will report any breach of this section to the relevant law enforcement authorities and we will cooperate with those authorities, including by disclosing your identity to them.

8) Information on our website

  1. 8.1) The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
  2. 8.2) Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.

9) Links from our website

  1. 9.1) Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
  2. 9.2) We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10) Linking to our website

  1. 10.1) You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
  2. 10.2) You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, and you must not frame our website on any other site without our prior written consent.
  3. 10.3) We reserve the right to withdraw linking permission without notice.

11) Viruses and security

  1. 11.1) We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website, and you should use your own virus protection software.
  2. 11.2) You must not misuse our website by knowingly introducing viruses or other material that is malicious or technologically harmful. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.

12) Our liability

  1. 12.1) Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.
  2. 12.2) To the extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to our website or any content on it, whether express or implied.
  3. 12.3) We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with: use of, or inability to use, our website; or use of or reliance on any content displayed on our website. In particular, we will not be liable for any loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
  4. 12.4) This section does not affect the separate terms that apply to any services we provide to you under a separate agreement.

13) Privacy and cookies

  1. 13.1) We only use your personal data as set out in our Privacy Policy. Our use of cookies is described in our Cookie Policy and, where applicable, on our cookie consent banner. Please review these to understand how we handle your information.

14) Governing law and jurisdiction

  1. 14.1) These terms, their subject matter and their formation, are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with them.

15) Contact us

  1. 15.1) To contact us about these terms or our website, please use the following details:
    1. 15.1.1) by post, to Unit 5, Merlin Business Park, Exeter, Devon, EX5 2UL;
    2. 15.1.2) using our website contact form;
    3. 15.1.3) by telephone, on 01392 914033; or
    4. 15.1.4) by email, using [email protected].